Effective Date: June 23, 2026

At S CRAFT WINDOWS, we are committed to protecting the privacy and security of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services. This policy is based on the information publicly available on the S CRAFT WINDOWS website.

1. Who We Are

S CRAFT WINDOWS is a Hyderabad-based manufacturer of uPVC profiles, windows, and doors, serving residential and commercial customers across India.

Company Information

• Website: https://scraftwindows.com
• Email: sales@scraftwindows.com
• Alternate Email: sales@ravirajaindustries.com
• Phone: +91 8985587272
• Address: H.No. 3-9-388/P51, Saraswathi Nagar, Chinthalkunta, Old Check Post, L.B. Nagar, Hyderabad – 500074, Telangana, India.

2. Information We Collect

We may collect the following information when you interact with our website or contact us:

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name (if applicable)
• City and State
• Information submitted through enquiry forms

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Referring Websites
• Pages Visited on Our Website

Communication Information

• Messages submitted through contact forms
• Product enquiries
• Service requests
• Customer support communications

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and requests.
• Provide quotations and product information.
• Schedule consultations and site visits.
• Process orders and service requests.
• Improve our website performance and user experience.
• Communicate updates regarding products and services.
• Send marketing communications when permitted by law.
• Maintain internal business records.
• Comply with legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Analyze visitor behavior.
• Monitor website performance.
• Enhance user experience.
• Support marketing and advertising activities.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

• Authorized employees and representatives.
• Installation and service partners.
• Technology service providers.
• Website hosting providers.
• Legal, regulatory, or government authorities when required by law.
• Professional advisors such as auditors, accountants, and legal consultants.

All third parties are expected to maintain the confidentiality of your information.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business purposes.
• Provide requested services.
• Maintain customer records.
• Meet legal and regulatory obligations.
• Resolve disputes and enforce agreements.

When information is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Withdraw consent where applicable.
• Object to certain data processing activities.
• Request a copy of your stored information.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party websites they visit.

10. Children’s Privacy

Our products and services are intended for adults and businesses. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

11. Changes to This Privacy Policy

S CRAFT WINDOWS reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

S CRAFT WINDOWS

Website: https://scraftwindows.com

Email: sales@scraftwindows.com

Phone: +91 8985587272

Address: H.No. 3-9-388/P51, Saraswathi Nagar, Chinthalkunta, Old Check Post, L.B. Nagar, Hyderabad – 500074, Telangana, India.

Last Updated: June 23, 2026